All Systems Operational

About This Site

Welcome to the Textlocal.com System Health Status page.
Don't forget, we have our FAQ's: https://www.textlocal.com/support/faq/
And if you require further information, please email support@textlocal.com

Textlocal Messenger Operational
Sending SMS from Messenger ? Operational
Payment Pages ? Operational
Sending MMS from Messenger ? Operational
SMS Reporting ? Operational
Textlocal API Operational
Send SMS from API ? Operational
API Reporting ? Operational
Email2SMS ? Operational
FTP/sFTP ? Operational
API Documentation ? Operational
UK SMS Operational
UK SMS Delivery ? Operational
UK Inbound Messages ? Operational
International SMS Operational
International SMS Delivery ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Hardware Replacement Oct 27, 23:30 - Oct 28, 03:00 BST
Between 23:30 and 03:00 (London Time) on Sunday 27th to Monday 28th October 2019, we are carrying out hardware replacement, to ensure our platform is operating at peak performance. The work is being carried out with Rackspace, our data centre provider.

The replacements will be carried out under a "platform at risk" maintenance window. During the At Risk period the platform will still be open to users but work will be undertaken. There will be a very small period of downtime, whilst hardware is change, which should only a matter of a few minutes. During the rest of the maintenance window, there is a small chance that the work being undertaken will affect normal operation and users should bear this in mind when using the service during these times.

Regular updates will be sent as to the progress of the updates and any issues that arise during the maintenance window.
Posted on Sep 23, 14:43 BST
Past Incidents
Sep 23, 2019

No incidents reported today.

Sep 22, 2019

No incidents reported.

Sep 21, 2019

No incidents reported.

Sep 20, 2019

No incidents reported.

Sep 19, 2019

No incidents reported.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019
Resolved - We can confirm the exact cause has been resolved permanently, and additional measure introduced into the flow to identify and highlight should something similar occur again.

Again, our apologies for any inconvenience caused.
Sep 13, 14:08 BST
Monitoring - The flow of inbound messages is now coming in, and we've identified the cause. We're working with our mobile partners to resolve the issue permanently.
Any messages sent while the issue was occurring were queued, and therefore will be received.

We apologise for any inconvenience caused.
Sep 13, 13:21 BST
Investigating - We have been alerted to the fact that the platform is not processing or receiving inbound messages..
It is affecting the receiving of messages into our inboxes (both long numbers and short codes) from all mobiles.
This matter is being investigated and we will update this notification shortly.
Sep 13, 13:10 BST
Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.