Textlocal Status

All Systems Operational

About This Site

Welcome to the Textlocal.com System Health Status page.
Don't forget, we have our FAQ's: https://www.textlocal.com/support/faq/
And if you require further information, please email support@textlocal.com

Textlocal Messenger Operational

Sending SMS from Messenger Operational

Payment Pages Operational

Sending MMS from Messenger Operational

SMS Reporting Operational

Textlocal API Operational

Send SMS from API Operational

API Reporting Operational

Email2SMS Operational

FTP/sFTP Operational

API Documentation Operational

UK SMS Operational

UK SMS Delivery Operational

UK Inbound Messages Operational

International SMS Operational

International SMS Delivery Operational

UK MMS Operational

UK MMS Delivery Operational

UK MMS Inbound Messages Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 4, 2020

No incidents reported today.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

Inbound long numbers not receiving MMS

Resolved - Our operating partner has confirmed that they've resolved the issue, and we're now seeing messages being received. We will continue to monitor.

Impact: Non-receipt of MMS messages

Next Update: Resolved
Mar 31, 11:51 BST

Investigating - Our monitoring has highlighted that we are currently not receiving MMS messages into our range of MMS UK long numbers. We have raised this with our operating partner, who are investigating the issue. We have no further detail at this time. SMS messaging and outbound MMS are unaffected.

Impact: Non-receipt of MMS messages

Next Update: 4 hours or at resolution
Mar 31, 11:17 BST

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

Ongoing Message Volumes

Resolved - This incident has been resolved.
Mar 23, 15:39 GMT

Monitoring - Due to the ongoing global situation, we have a number of clients who are doing very sizeable sends, to support both the various goals to control the spread of COVID-19 and the efforts to support everyone.
We are seeing intermittent delays when these large sends are being processed by the operators, and in particular delays in receiving the delivery receipts.
We are doing everything we can to keep these delays to a minimum, however these delays are outside of the Textlocal platform.

This is an ongoing situation. If you have any queries or questions, our team is on hand to provide our usual support. Please visit https://control.txtlocal.co.uk/support/ OR https://www.textlocal.com/support/contactus/.
Mar 23, 12:03 GMT

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.