The issue has been resolved by our upstream partners. We are now observing normal and expected behaviour with SMS and Delivery receipting speeds We apologise for any inconvenience caused.
Posted Apr 29, 2021 - 17:41 BST
Investigating
We are currently investigating an issue where a small number of customers are experiencing slow performance for SMS sent from Textlocal and respective Delivery Receipts being received. This issue has been raised with our supplier and they are currently investigating the root cause.
Posted Apr 29, 2021 - 17:27 BST
This incident affected: International SMS (International SMS Delivery, International Inbound Messages), UK SMS (UK SMS Delivery, UK Inbound Messages, UK Delivery Receipting), and UK MMS (UK MMS Delivery, UK MMS Inbound Messages).