Migration Update - IP Address end points
Incident Report for Textlocal
Resolved
Further to the migration last night, it would seem there was some confusion over the end points customer's would be using for our various domains.

As such, the below is the IP address ranges for each end point on our platform. You may need to add these to your firewalls, if you technical teams require it.

- control.txtlocal.co.uk / api.txtlocal.com / www.txtlocal.co.uk / www.txtlocal.com:
- 3.9.111.175
- 18.135.19.156

- www.sendsms.org.uk / ww1.sendsms.org.uk:
- 3.11.89.84
- 35.179.89.159

- ww2.sendsms.org.uk
- 18.135.26.145
- 18.132.44.17
- 35.176.132.93

- outbound requests from Textlocal platform (inbox forwarding, delivery receipts, sFTP reports):
- 18.132.220.243
- 18.133.177.203

It is also worth noting, that as a result of the migration, we are now using TLS 1.2 as default, but allowing TLS 1.1. We will be advising customers when TLS 1.1 support will be deprecated in early 2021.

We apologise for any confusion caused, however the original notification to customers was correct just slightly misleading.
If you have any questions, then please contact support@textlocal.com.
Posted Nov 17, 2020 - 14:07 GMT
This incident affected: UK MMS (UK MMS Delivery, UK MMS Inbound Messages), International SMS (International SMS Delivery, International Inbound Messages), Textlocal API (Send SMS from API, Email2SMS, FTP/sFTP, API Reporting, Delivery Receipting to Remote, API Documentation), UK SMS (UK SMS Delivery, UK Inbound Messages, UK Delivery Receipting), and Textlocal Messenger (Sending SMS from Messenger, Payment Pages, Sending MMS from Messenger, SMS Reporting).