Maintenance has been completed, and the platform is fully operational.
Posted Mar 03, 2019 - 23:14 GMT
The maintenance has started - we will keep this ticket updated with progress.
Posted Mar 03, 2019 - 20:18 GMT
Between 8pm and midnight (GMT) on Sunday 3rd March 2019, we're carrying out operating system patching, to ensure our servers are patched with the latest security and performance updates. The work is being carried out with Rackspace, our data centre provider.
The updates will be carried out under a "platform at risk" maintenance window. During the At Risk period the platform will still be open to users but work will be undertaken. There is a small chance that the work being undertaken will affect normal operation and users should bear this in mind when using the service during these times.
Regular updates will be sent as to the progress of the updates and any issues that arise during the maintenance window.
NB: this is the rearranged maintenance from 10th February 2019.
Posted Feb 15, 2019 - 14:15 GMT
This scheduled maintenance affected: International SMS (International SMS Delivery), UK SMS (UK SMS Delivery, UK Inbound Messages), Textlocal API (Send SMS from API, API Reporting, Email2SMS, FTP/sFTP, API Documentation), and Textlocal Messenger (Sending SMS from Messenger, Payment Pages, Sending MMS from Messenger, SMS Reporting).