We continue to monitor the processing of the backlog, which is nearly completed.
Affected Services: Message delivery receipts Next update: within 2 hours or at time of resolution
Posted Mar 01, 2019 - 22:25 GMT
Update
We continue to monitor the processing of the backlog.
Affected Services: Message delivery receipts Next update: within 2 hours or at time of resolution
Posted Mar 01, 2019 - 20:48 GMT
Monitoring
We have identified the issue, and are processing the backlog of delivery receipts now being sent to us, however this is going to take a while to process. We continue to monitor the backlog.
Affected Services: Message delivery receipts Next update: within 2 hours or at time of resolution
Posted Mar 01, 2019 - 16:48 GMT
Investigating
We are currently investigating an issue relating to delivery receipts - messages are delivering, however we are not receiving the delivery receipts for those messages. We will continue to investigate, and update this ticket accordingly.
Affected Services: Message delivery receipts Next update: within 2 hours or at time of resolution
Posted Mar 01, 2019 - 14:04 GMT
This incident affected: International SMS (International SMS Delivery) and UK SMS (UK SMS Delivery).