A fix has been implemented for the email forwarding for inboxes and additionally to resolve some issues with inbox forward to a URL. We will monitor these updates overnight and assuming no other issues occur, close this incident tomorrow.
Thank you for your patience.
Posted Nov 17, 2020 - 22:07 GMT
We are currently aware of an issue effecting forwarding of inbound messages received on Long Numbers, Short codes and Keywords, where by the received message is not forwarded to a specified email address within the inbound product settings. We are working to a resolution on the issue and apologies for any inconvenience this may be causing. Received SMS is still available to view within messenger.
Posted Nov 17, 2020 - 15:26 GMT
This incident affected: UK SMS (UK Inbound Messages) and International SMS (International Inbound Messages).