The upstream provider has resolved their issue and we have now received and processed the receipting backlog and are continuing to closely monitor the situation.
Posted Jan 27, 2020 - 10:47 GMT
We are aware of an issue with an upstream provider not sending us delivery receipts. Messages are delivering correctly but we are not receiving delivery receipts in a timely manner. We will apply the receipts and update the statuses when they arrive.
Impact: Delayed delivery receipts
Next Update: 1 hour or at resolution
Posted Jan 27, 2020 - 10:26 GMT
This incident affected: International SMS (International SMS Delivery) and UK SMS (UK SMS Delivery).