MMS Sending and receiving issue reported

Incident Report for Textlocal

Resolved

Our hosting provider has confirmed a configuration change. We will continue to monitor but are confident that this issue is now resolved.

Posted Mar 12, 2024 - 10:58 GMT

Update

We are currently awaiting for updates from our supplier. Updates to follow.

Posted Mar 12, 2024 - 08:39 GMT

Update

Any updates received over night will be provided here.

Posted Mar 11, 2024 - 16:56 GMT

Identified

The issue has been identified, we are currently awaiting for updates from our supplier. Updates to follow.

Posted Mar 11, 2024 - 15:48 GMT

Investigating

We are currently investigating the an issue around the sending of MMS from Messenger and the receiving of MMS into Messenger - Updates to follow

Posted Mar 11, 2024 - 12:09 GMT

This incident affected: UK MMS (UK MMS Inbound Messages) and Textlocal Messenger (Sending MMS from Messenger).