Degraded SMS Performance and Delivery Receipting

Incident Report for Textlocal

Resolved

This incident has been resolved.

Posted Jul 24, 2024 - 15:18 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 24, 2024 - 11:28 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 24, 2024 - 10:43 BST

Update

We are continuing to investigate this issue.

Posted Jul 24, 2024 - 09:20 BST

Investigating

We are currently investigating an issue with one of our suppliers around the performance of SMS and delivery receipts. Updates to follow.

Posted Jul 24, 2024 - 09:19 BST

This incident affected: UK SMS (UK SMS Delivery, UK Inbound Messages, UK Delivery Receipting).