Degraded SMS Performance and Slow Receipting

Incident Report for Textlocal

Resolved

Our hosting partners have resolved the connectivity issues.
Posted Jul 28, 2022 - 14:50 BST

Update

We are continuing to work on a fix for this issue.
Posted Jul 28, 2022 - 14:11 BST

Identified

We are experiencing some network connectivity issues with our hosting partner that is impacting the speed of SMS leaving our platform and delivery receipts being applied. This networking issue is currently being investigated by hosting partner and updates will follow shortly.
Posted Jul 28, 2022 - 13:58 BST
This incident affected: UK SMS (UK SMS Delivery, UK Delivery Receipting) and Textlocal Messenger (Contact Groups).