A fix has been implemented and rolled out to Messenger. We are monitoring the results.
Posted Oct 06, 2021 - 09:34 BST
Update
The fix for this issue is still progressing through our change control and Q/A processes. Updates to follow.
Posted Oct 04, 2021 - 12:13 BST
Update
A fix for this issue is progressing through our change control and Q/A processes. Updates to follow.
Posted Oct 01, 2021 - 11:47 BST
Update
The issue has been identified and we are working to a resolution on the issue. Updates to follow.
Posted Sep 30, 2021 - 14:50 BST
Identified
We are currently aware of an issue affecting the functionality of merge field service when sending SMS to a contact group of 1k recipients or more within Messenger. Updates to follow.
Posted Sep 30, 2021 - 12:26 BST
This incident affected: Textlocal Messenger (Sending SMS from Messenger, Sending MMS from Messenger).